Privacy
Policy
At SkillCloud Solutions Pvt Ltd, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This policy explains how we collect, use, and protect your information when you engage with our website or consulting services.
This policy applies to all data collected through skillcloudsolutions.com and through our consulting engagement processes. By using our website or engaging our services, you agree to the practices described herein.
Information You Provide Directly
When you contact us, request a consultation, or engage our services, we may collect: your full name and job title, business email address and phone number, company name and industry, and any information you voluntarily share in inquiry forms or communications.
Information Collected Automatically
When you visit our website, we automatically collect certain technical data including: IP address and browser type, pages visited and time spent, referring URLs, and device and operating system information. This data is collected through cookies and similar tracking technologies.
Information From Third Parties
We may receive information about you from third-party sources such as LinkedIn, business directories, or partner referrals, always in compliance with those platforms' data sharing policies.
Service Delivery
To respond to your enquiries and consultation requests, to deliver ERP, AI, Cloud, and Data consulting services, and to manage our ongoing client engagements and project communications.
Business Operations
To send relevant updates, thought leadership, and service announcements (with your consent), to improve our website and service offerings, and to comply with our legal and contractual obligations.
Security & Compliance
To protect against fraud and unauthorised access, to enforce our terms and policies, and to meet applicable legal, regulatory, and audit requirements including GDPR and India's DPDPA.
We Do Not Sell Your Data
SkillCloud Solutions does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours.
Limited Sharing With Service Providers
We may share your information with trusted service providers (e.g. cloud hosting, CRM, email platforms) who process data on our behalf under strict confidentiality agreements and data processing agreements.
Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect rights, property, or safety.
Our Security Measures
We implement industry-standard technical and organisational security measures including encryption in transit and at rest, access controls and authentication, regular security assessments, and employee data handling training.
Limitations
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to prompt notification in the event of a data breach affecting your personal data.
Under GDPR & DPDPA
Depending on your location, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data ("right to erasure"), withdraw consent at any time, object to processing for direct marketing, and request data portability.
How to Exercise Your Rights
To exercise any of these rights, please contact us at admin@skillcloudsolutions.com. We will respond to all valid requests within 30 days. We may need to verify your identity before processing certain requests.
Retention Periods
We retain personal data only as long as necessary: enquiry data for up to 2 years, client engagement data for the duration of the engagement plus 7 years for legal and audit purposes, and marketing consent records until withdrawn.
Deletion
When data is no longer required, we securely delete or anonymise it in accordance with our data retention schedule and applicable law.
Data Controller
SkillCloud Solutions Pvt Ltd, Nagpur, Maharashtra, India is the data controller responsible for your personal information collected through our website and consulting engagements.
Contact Us
For any privacy-related questions, requests, or grievances, please contact our Data Protection point of contact at admin@skillcloudsolutions.com. We aim to resolve all privacy concerns within 30 working days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or by contacting you directly. Continued use of our services after changes constitutes your acceptance of the updated policy.
Questions About Your Privacy?
We're committed to transparency. If you have any questions or want to exercise your rights, reach out directly.
admin@skillcloudsolutions.com